to full mobility soon
on the go
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I have a problematic, scarred up ankle that I am embarrassed to show in public. I have often gone around with it wrapped in some kind of elastic bandages. When I saw this category of product, I started looking through the products for one that would fill my needs. I wanted something easy to get off and on, something with thick fabric, and looked like a sports brace. I like this ankle brace a lot. It is just a simple sleeve design, so there are no buckles or velcro. It is made of a thick knit fabric that breathes, and is as thick as a diving wetsuit but knitted. It has upper and lower rolled hems, and some gusset knit (stitches? I am not sure what this is called) for the heel, and bend of the foot. It is warm and soft, and has a nifty logo that makes it look like a sports brace. Now Instead of an ugly scarred ankle, I can wander around in shorts and people will think I am a sporty person!
I had 2 tendons repaired surgically,one an Achilles’ tendon; with a lot of general foot & bone repair. An RN who has walked 30 years of cement hospital floors and did tremendous damage to my feet. Often times I have very severe pain and trouble walking. In two days time of wearing this brace my pain is completely gone. Not just better, but gone. The swelling that runs up my leg almost to my ankle is down almost to normal. Now I did spend one entire day resting my leg and combined with that I feel so much better. I will say I was desperate and calling the doctor again until I decided to give this brace a try. Glad I did. I will be utilizing this brace often. It really helped me tremendously. Today I’m pain free, but wearing it for added support. Thanks
There is honestly magic in these socks. I have been battling SEVERE pain in my feet brought on by plantar fasciitis every day especially when getting out of bed. I have been wearing these for around three weeks now and they are as good as gold to me. I truly can’t believe the difference that they make. I hope this helps someone in my same situation. I wear a men’s size 9 wide shoe. I was unsure when I first bought them if they were tight enough, well here’s the other end of my story... So I thought they may be too loose and contacted the company with concern. I received an email right away from them offering anything to make good on my purchase, and perfect advice on fit. If you are going to be wearing these for long periods of time, you want them to feel a tad loose. On the other hand, if I wanted, they offered to send me the small to try out. I opted to give these at least a full week of heavy use before making a decision, and chose to stick with what I have. The best part is that they are covered with a 1 year warranty!!! I am thankful to the company for their customer concern, and making my feet feel much better again.