to full mobility soon
on the go
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This product has been a lifesaver to me for the past few days. I’m a runner, I train with a trainer 2x a week and a cyclist, so needless to say I utilize my lower extremities a TON! Most recently I suffered from a severe sprain in combination with Achilles tendonitis. I recently switched from another brace to this brace and it’s been a great transition. This brace helps to create stability and moves well with each step I take. Its pretty easy to put on, so dont be intimidated by it. Its very comfortable and slips in my tennis shoe pretty well (I have the shoe strings a little looser on the foot with the brace). I wear this when I work and it seems to keep me stable and a bit of a reminder to be careful on that foot. So far its been helpful in my recovery. It’s definitely helping me gain my confidence back with walking. Not to mention,the price is great.
I am 69 years old with a drop foot and circulation issue caused by years of athletic injuries that were not iced. My ankle pain is frequently unbearable. Doctors suggested one of those cumbersome braces. That would be embarrassing — not interested. I’ve spent nearly $200 on various compression stockings and discrete over-the-counter braces. Everything was either uncomfortable or ruined my shoes. This little brace is amazing. It’s so comfortable that I forget I’m wearing a brace. It does not impair normal motion, which means I can wear it for a nice long walk. My feet don’t sweat in it, which is great is summer. And, it looks like a regular sock when I wear one on each foot. I like that discretion. No one needs to know about my foot injuries! I think everyone with a foot issue should give this a try. It even helps with my plantar fasciitis.
I have invested in a LOT of ankle braces over the years. I have to say I am SOO impressed. Both my ankles were broken long ago and give me problems. This time it was mostly my right ankle so I put it on. I was worried it would be too small, and it was a little hard to get on( me, not the brace) they said it would feel tight and it did. I walked my dogs and there was almost NO pain. When I got back I was amazed. Best dog walk in years. No kidding. I know where to get braces now. I would recommend these to anyone with any ankle pain.( Achilles tendonitis, fractures and arthritis feet) And I thought they were very affordable, thank goodness. Exercise booklet much appreciated also!