dog or headrest
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I'm glad we got this style restraint which attaches to the top of the seat around the headrest posts rather than the type which latches into a seat belt buckle. Having the restraint come from above the dog is much neater and avoids tangling up in the dog's legs. Great price and quality. Convenient to leave in the car so we'll have to get another one for another vehicle.
I love this. I just adopted a 3 year old mix breed. He wants to be on my lap at all times. This isn’t safe when I drive so we now have a system. He gets in the backseat. I put his harness on and hook it to his “seat belt”. This goes securely around the headrest and keeps him in the backseat. It also keeps him safe from sudden stops. Last week while driving an old 2 lane highway a truck in oncoming traffic decided he was going to pass. The problem was that I was in my lane and he was heading straight for me. I had no where to go. I slammed on my brakes which allowed him the extra second to get back on his side of the road. Since Murphy had his harness and belt on he was safe and secure in his seat. Remember, DO NOT CONNECT THIS TO YOUR DOG’S COLLAR. ALWAYS USE SOME SORT OF HARNESS!!!
Me and my dog take the 5 hour drive up to our cabin every few weeks. I've always worried about him trying to jump out of the car when I stop for gas or when I take them out of the car for a rest stop along the way. He's always been good dog, staying in the back seat, but I really wanted that extra insurance that they'd stay. One of my recent trips, I had to jam on the brakes and my little guy went flying around in the back and that was the final straw - I couldn't have something happen to him. I looked at both types of restraints - the over the headrest and the clip into the seatbelt clip and settled on these because I can also use them as a leash when we make our "pit stop". I'm very happy with how they work, though I'm still finding the proper adjustment for him so that they can lie down but not get them under their legs. I think it's more a matter of the dog getting settled in his beds - which is another reason these restraints work well - they don't require me to move the bed around to clip them into the seatbelt clip.