We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Nice toy. Plastic quality, colors as in the picture. The buttons are too easy to move, the dog eats everything in a minute. Good size. Loved this product! Kept the pup entertained for longer than other toys. Helped build up her confidence and co ordination . We used training treats, dog biscuits and frozen water & fruit.
My dog LOVES this toy. Even after he’s already had dinner, he is still asking to play. I am uploading new video bc it’s much better now that he’s gotten familiar with it and understands how it works.
My little dog basically sat in the middle of this and then took a nap. He had no interest in this. I gave it to my daughter who has a medium size dog. He went to town trying to get the treats out of the puzzle. He could move the pieces and eat up. There are some extra pieces in case one breaks. You do have to screw them in from the botton to keep them in place correctly.