How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
I love this little sleeping bag I bought for when my daughter arrives. I bought the grey one, and it looks just like the picture. It held up well in the washer/dryer. The inside is very soft and warm. The only thing they didn’t think to put are holes so that baby could be strapped into a stroller while in this. Overall great!
I waited too long to buy this and wish I did have it for my daughter as a newborn. I had something similar THAT I LOVED for my first 3 kids. They slept through the night at a month in their similar item but my 4th baby didnt have it until I found this at like 5months old when I was desperate to find something to help her sleep more through the night (she just needed her own room to cry it out a bit but we didnt have that luxury). She wiggled too much in it and her head would rest on the seam transition between the knitted part and soft fleece, bothering. (I wish the fleece went all the way up by the head for the babies comfort, longer. With that all said, this is an extremely useful and original gift to give someone with a newborn to grow into. You should just be able to put them in it in their clothes, no blanket and zzzzzz they should sleep soundly and comfortably.
This is wonderful! It’s cheap, but not cheaply made! The quality is amazing, the inside is plush soft while the outside is made with super soft yarn. I am beyond amazed and how good a quality this swaddle blanket is! My newborn is picky about the blankets we use on him, cries at the hospital blanket he was put in, but I put him in this and he was out like a light ❤️❤️❤️ You’re going to want to buy a few!!!!