How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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As other customers have said if using as a water balloon battle. Not so much fun. However have your kids bring them to the pool and watch the fun. Kids from 1-20 couldn't wait to get their hands on one. Kids have so much fun! The blue ones is hard to see in pool nut that seems to add to the fun.
My toddler son LOVES this thing! I do have to add that the pump absolutely does not work..I was so sad to think our wubble wasn't inflating because it had a hole or leak.. until I left the valve in it, disconnected the pump, and blew it up the rest of the way with my lungs.. (take a second to push your tongue in the valve for breaks so you don't pass out) then once we got it blown up the rest of the way the pump went in the trash. Otherwise great product! My son just has a blast with it, such a simple way to have a TON of fun! He also has a fuzzy wubble, and that's been great, too.
My 8 year old used some birthday money to purchase this product. I saw one review that recommended NOT TO OVER INFLATE the ball. We followed that advice and have had my 8 year old daughter, her 9 and 5 year brothers and every kid that comes over, playing with this thing for the last 10 days! So far we have only had fun with it. They sit on it, jump on it, launch one another from it, etc. We don't take it outside, hoping to avoid punctures. The key seems to be NOT TO OVER INFLATE. The bubble ball should be "squishy" and pliable. If you place a hand on each side of the ball, you should be able to press your palms together with some, but not too much resistance. This recommendation is based on our family's experience. I hope that it helps.