One leash clip is also included so you can clip the scooper to a belt loop on your jeans or your dog leash for easy carrying.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This thing seems silly to have, but it is a big help. No more warm squishy feeling when picking up after my dog. I love that it works with standard poop bags since I have so many of them. It’s a huge plus that this thing stays clean too. Simply put this device into a poop bag, open it, push the bag into the “jaw” and secure it in the silicone teeth. Once you’re done picking up, you can simply leave the jaw closed, pull the back back around the device, and tie it then open the jaw over the trash and boom, mess averted.
Changed my life! We welcomed a new golden pup to our family and I really thought I would be able to suck it up and pickup the poop no problem. But, I had absolute embarrassing reaction to picking up dog poop. I would gag violently outside and god knows what my neighbors must of thought. I would beg my wife to get it because I just couldn't handle it. But, then.... I tired this and WOW. Picking up the nastiest poop doesn't bother me in the slightest now and its super easy and clean. I also think it does a better job than using your hands because its able to scrape away any poop left on the grass/ground. I would highly recommend for anyone who has the same problem I do and I would definitely buy again.
Never thought I'd leave a review for a pooper scooper, but here I am. I've got an 85lb greyhound who leaves a lot behind (with a smell worse than your average pup) and it grosses me out, plain and simple. This makes it manageable. It's just well engineered and I'm amazed there aren't more like it on the market. Everything from the bag storage to the expandable side (which really stays in place well) was just thought out well. Nothing will help the smell, but this is a whole lot better than touching it through a bag with my hand. I hope it lasts a long time!