The way kitty cleanup
should be.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Like most of you I was fed up with litter being dragged all across my wooden floors, having to hoover 2-3 times a day in an attempt to keep on top of it.
With this mat it’s now much better. The holes are big and all the litter which comes out of the box drops onto the mat below so there is no litter left on the surface and therefore less for my cat to spread as he walks away.
There is still a few bits of litter which escape onto the floor and cling to my cat’s paws but I’d say at least an 85% reduction compared to before.
Haven’t cleaned yet but it’s study and a rinse and wash under the shower should be fine. And emptying caught litter just ‘paws’ straight back into the box.
My cat isn’t put off by the mat either, he jumped straight on it to investigate and seems happy to walk on it to and from the loo.
This mat works. It traps almost all the litter the cat scrabbles out (unless she really goes wild) and it collects what she brings out on her paws. No more litter crunching underfoot or being tracked onto the carpets and it protects the floor if the cat misses the tray - sometimes the bum end hangs over the side. It arrived folded but a couple of nights under the mattress flattened the creases. It's easy to wash and it dries really quickly - water just runs off it. I'd definitely recommend this to anyone who has a litter tray.
After being fed up with litter being strewn all over the room we bought this and were delighted it does the job perfectly.
It is lovely and wide so it covers the entrance to our oversized litter box and the deep holes seem to catch all the litter.
The best thing is to empty it you simply open it up and then can tip the litter back into the box.
The room Is now much cleaner and no more uncomfortable sensation of walking on cat litter!