We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
As far as digital scoops go, this does the job for measuring our dog food. The scoop is easy to scoop and clean. Other reviews mentioned it’s plasticy… can’t help getting away from that as it is plastic. It’s not going to hold a lot of weight but for the size of scoop you wouldn’t be scooping heavy stuff so imagine it will be durable. Measurement compared with our digital scale within a few grams so good enough for what we need.
This is a great product. I have 3 dogs who all have different food and different amounts. This is so easy, I’ve always used scales before and when we take the dogs in holiday they are bulky and I left the last set. This product is perfect because it just stays in the dog food tub. Love this product.
Perfect for the job. Our dog gets the exact amount of food needed. You just need to add the food slowly as too fast can cause the reading to alter drastically if you’re removing food to lessen the amount needed.Would recommend to anyone we know with pets.