How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This ashtray is great. It holds a charge for a very long time. The top pops open with an easy push of a button and the top illuminates at night. The best feature is that when the top is closed there is NO trace of cigarette odor. I have a friend that hates any type of cigarette odor. She is very sensitive to the smell.. The container was half full and she didn't know it was there until told her what the container was used for. I highly recommend this product.
I got this as a replacement for an old canister ashtray I had for many years. This one is great so far! The light inside is a nice feature and very useful for using in a car if you drive at night. This is easy to clean, the top twists off to empty the canister and can be wiped out. The only drawback for me is this does not fit in the cup holders in my car doors, the top is too wide for it to slide all the way down but it is not a problem. I bought a second one for my husband's truck because he liked mine so much!
I LOVE the LED light feature. It’s super helpful for when you’re driving (especially in the evening or at night). It’s not so bright it’s distracting, but it’ll help guide you to the right place to flick the ash and then put it out. The suction works really well. It’ll definitely put out your cigarette’s fire, just give it a few minutes for science to do its thing. This product definitely helps keep some cigarette smell under control, but you can’t expect it to get rid of all of it. If you want all the smell to go away, I’d just open up all your windows for 5 or 10 minutes and most of the smell will be gone. Overall, I’m very happy with this product!