How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is a GREAT product! I got the large to fit my 2 Great Pyrenees mixes large paws, and it couldn’t have arrived at a better time. After a fire on our property burned an area that the dogs regularly go, they came to the door with blackened paws from the soot. Since it is so cold, I didn’t want to use the hose to wash their paws. Enter the Dog Paw Cleaner! Filled with warm water, it was easy to dunk their paws in to clean off the soot, The soft silicone bristles scrubbed their pads and in between their toes for a thorough clean. The included towel was a bonus addition to dry their paws before coming inside. Easy to use and even easier to clean up!
So I’m returning from a short drizzly walk with my pups and noticed the delivery gods paid me a visit. Pretty nice living in a big city close to the post office. It was perfect timing because I just washed my sheets and the boys needed a foot cleaning. I opened the box, took out the tool, and put water in it. 1 minute later, I have my pit bull’s feet all nice and washed. I love it already. It has a wide mouth so that even my pit’s big paws fit with no problem. Both of my dogs didn’t seem to mind it be I will admit that’s it’s a lot easier than just using a wet towel. It really gets a lot off and I can see it being great with soap for those extra dirty moments. Perfect device that does exactly what you need it to do bad for a great price.
This dog paw cleaner is a must have for dog owners. I have a chihuahua and a pit bull and we live in Colorado which has some extreme weather changes. Our backyard is like a mud pit after snow or even a little rain. That being said I am a super clean freak and I like my floors clean. We have 3 children and one is crawling everywhere. I want to make sure my floors are clean so I don’t have to worry so much about her putting her hands in her mouth because she is also a thumb sucker. This makes getting the dogs outside and back in super easy with no mess or fuss.
My parents were visiting from New Hampshire and they loved the dog paw cleaner. They usually take their camper up and down the west coast and to many beach camp grounds with their Labrador. They brought up a great point about using it dry with no water to just get off beach sand. I have tried that with dry dirt on the paws with my dogs and it works great that way as well. Honestly I am so IMPRESSED!
Plus, the shower or dog bath brush is nice because it’s flexible and scrubs good without hurting the skin or being to abrasive. Best part of the whole device it is washable you can put it in the dishwasher or it’s super easy to hand wash.
My suggestion fill it with clean warm water in the morning and have a clean dry towel like the one included by you door and your good to go. Stick the paw in up and down a few times and pat dry…..THAT EASY! The lid pops off to clean and replace water.
(Side note: my older Pit Bull has a growth on her paw and the silicone bristles are gentle enough that we can use it on her paw without any discomfort for her)
Pros:
-easy to clean and disassemble
-works for small and large dogs
-keeps your house and floors clean of outside mess
-works with dry and wet sand and dirt
-scrub brush is flexible for easy thorough cleans
-bristles are gentle yet effective
Cons:
-I don’t have any! If it helps keep your house clean and makes your life easier I give it
10-STARS