How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I have this strung (as in product photos) between the seats of our 2019 mustang convertible and it just looks cool. We don't put anything in the webbing "pockets" but instead use it to support a folded front windshield sun shield. It blocks the wind from buffeting so much. It works super for that. I could see it keeping your pooch in the back seat as well. Personally we keep chickens back there and they just jump over. The installation was a breeze, and was just as it showed, is good quality (as best as I can tell) and I would buy again (if someone steals this one). Just remember that the more you have to stretch it between your seats the tighter it will be and that much harder to actually put stuff in the "pockets".
I got this to try and help keep my puppers from jumping in the front seat as soon as I close the door.
As you can see from the pictures, there's almost a 6 inch gap on both sides of the net which renders it almost useless for keeping my puppers at bay. I figure that with a normal-sized car or small SUV, the seat gap is not a problem as it is with mine. This product is stretched for all its worth in my truck (Silverado). I got tissue and a can of disinfectant in there, but it's t-i-g-h-t. I'm going to use it until it snaps, which looks like it could happen at any moment, honestly. I just hope it doesn't hit me in the process.
With the small size out of the way, it was still easy to install and I don't feel like the hooks would come loose on their own. I think this would work great on something smaller, but it definitely is not made for what I drive.
It is a small size so I wish it were bigger, but I've had it for a while and it gets the job done. Unless you're going to fit a bunch of stuff in it, I do recommend it. Did help keep my dog from trying to jump across.