(and grasp just about anything)
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This is one of those products that gets little use and indeed is hard for me to remember I have it when I need it. I've needed to use it only one time in year or so I've had it but it probably paid for itself in that one usage. i had stripped a caliper bolt trying to break it free and was simply stuck. I remembered this tool, tried it, and it worked! I had to keep a lot of pressure inward on the socket head to help it grip the stuck bolt while at the same time trying to use my other arm/hand to apply pressure to turn this gripper but it was surely a time and $$ saver when it worked.
I use this only as a home tool as needed, but for that it works excellently. It hasn't rusted or been damaged or fallen apart. The bit that keeps it attached to the wrench is very tight, so it doesn't fall off. The only downside is if the bolt is very tight, or rusted in place, etc. the bolt will sort of get wedged between the individual pins while tightening/removingand be a huge pain to dislodge. I assume that's a problem with any universal key, but I haven't used others, so can't say for sure. So if you can afford a good socket key set, I would recommend that, and have this as a backup. Overall excellent product so far.
Often times you have no idea what bolt heads you're going to encounter and dragging along a full set of sockets is a pain. Now this travels with the cordless drill set for use on the impact wrench. For a general task it's just the thing. I'm sure it's size could be an issue in more detailed work like automotive or boat work. But for general needs it's very handy. I disassembled a sectional sofa last week and used it on four different bolt heads. Didn't have to bring a socket set or size up the bolts and gather sockets that might be in the ballpark. Love it. Extension has a little wobble built in by design I assume. Helps for when you don't have the head quite centered and the drill moves about. I'm guessing that anything my cordless can drive, won't break this thing. Wouldn't want to try breaking a rusted bolt with it though. If a breaker bar is out, go get a socket.